Terms & Conditions

  1. This lottery (“the Lottery”) is being promoted by and on behalf of St John Ambulance, a charity registered in England (number 1077265/1) which operates as St John Ambulance (“the Charity”).
  2. The Charity is registered with the Gambling Commission (“GC”) ( www.gamblingcommission.gov.uk) to operate the Lottery.
  3. The registered Responsible Persons for the St John Ambulance Weekly Lottery are Charlotte Guiver and Emily Pringle Rogers.
  4. The Charity is assisted in operating its lottery by an External Lottery Manager ("ELM"), BriteVox Limited trading as ZenterPrize of Britevox House, Queensway Business Park, Telford, England, TF1 7UL, who is licensed by the GC ( www.gamblingcommission.gov.uk).
  5. These Terms and Conditions are the Lottery Rules. By entering the Lottery, participants agree to be bound by these Terms and Conditions.
  6. The draw will take place every Friday, except when a Friday falls on a bank holiday, in which case the draw will take place on the next working day.
  7. The cost of each entry is £1 per week. Players can take a maximum of 10 chances per week and payment must be received (and cleared) before entry to the weekly draw.
  8. If an entry is paid by monthly Direct Debit, £5 per month (or multiples of these amounts if you hold more than one lottery chance per week) will be collected per month directly from your bank account. As a weekly lottery entry costs £1, this amount is equivalent to £4.34 per month across the year and is rounded up to £5 to ensure you never miss a draw. Any funds collected in excess of the cost of lottery entries will be treated as a donation to St John Ambulance. Donation is eligible for Gift Aid, allowing St John Ambulance to claim 25% Gift Aid on eligible donations where applicable.
  9. St John Ambulance maintains records of customer funds separately from general company/charity funds. This means that steps have been taken to separately account for customer funds from company/charity funds however those funds are not protected if St John Ambulance becomes insolvent. This meets the Gambling Commission’s requirements for the segregation of customer funds at the basic level of protection - https://www.gamblingcommission.gov.uk/guidance/customer-funds-segregation-disclosure-to-customers-and-reporting/the-customer-funds-insolvency-ratings-system
  10. The prizes for the St John Ambulance Weekly Lottery are:
    • Rollover Prize: - up to £5,000
    • Weekly Guaranteed Prizes: - 1st Prize: £500 - 20 Runner-Up Prizes: £5 each
    The rollover prize will increase by £100 each week that it is not won, up to a maximum value of £5,000. There will be one rollover prize draw and 21 guaranteed weekly prize winners in each lottery draw.
  11. Chances of winning a prize are as follows:
    • Rollover Prize: 1 in 142,350 chance
    • Weekly Guaranteed Prizes: 1 in 142 chance
  12. The draws are conducted by the Charity's ELM, who use a random number generator (tested and approved by a Gambling Commission certified test house) to select the winning entries.
  13. Applications must be from players aged 18 years or over. No person under this age is allowed to participate in any lottery and to do so is a criminal offence. Upon applying to enter the lottery, players will be required to state their age and to affirm that they are of legal age.
  14. The Charity reserves the right to require proof of identity and age.
  15. Any person who has entered the St John Ambulance Weekly Lottery who is subsequently found to be underage will forfeit any prize and will be excluded from any future entries. If a child under 18 years old is found to have participated in a lottery after the lottery draw has taken place, then a full refund will be made to that person and any prizes that might otherwise have been due to them will not be paid out. If prizes have already been paid out, all reasonable attempts will be made to recover them.
  16. Winners will be notified by post within 7 days.
  17. There are no alternatives to the cash prizes and no interest is payable. Cash prizes will be paid within 30 days of the draw by cheque.
  18. Any prize not claimed or banked within 6 months of the draw will be classed as forfeited.
  19. Information on how lottery proceeds are spent are based on approximate figures from the previous financial year as per the Gambling Commission guidelines.
    • 3% of the proceeds is spent on prizes (including prizes rolled over)
    • 13% of the proceeds is spent on expenses related to promoting and running the lottery
    • 84% of the proceeds is applied directly to the purposes of the society from all tickets sold
  20. The Charity’s staff and volunteers are eligible to play the lottery except its’ ELM, and the charity’s employees directly involved in the Lottery operations and licensees.
  21. No detail in the lottery application may be changed in any way once it has been submitted except for change of address or name, whether by reason of marriage or by deed poll or other.
  22. The St John Ambulance Weekly Lottery is open to residents of England, Wales and Scotland. No entrants are allowed from Northern Ireland, the Channel Islands, or the Isle of Man.
  23. The St John Ambulance Weekly Lottery is subject to the laws of England and Wales.
  24. The Charity may amend these terms and conditions at any time. The Charity will notify all participants of any significant changes to these terms and conditions via this website or by contacting you directly using the contact details provided on entry to the Lottery.
  25. The Charity reserves the right without notice or reason to cancel or refuse entry to the Lottery and to modify, cancel, terminate or suspend the Lottery in whole or in part at the Charity’s sole discretion.
  26. The Charity’s decision on all matters affecting the draw is final and legally binding. No correspondence regarding the results of the draw will be entered into.
  27. Complaints will be handled in line with the Charity’s Complaints and Disputes Procedure. Complaints that cannot be resolved by the Charity or its ELM will be escalated to a third-party Alternative Dispute Resolution entity approved by the GC, such as IBAS.
  28. The Charity is committed to protecting the privacy of participants. The Charity will use your personal information for the purposes of administering the Lottery and as described in our Privacy Policy at St John Ambulance Privacy Policy.
  29. The Charity or its’ ELM shall not be liable for:
    • Any entries or communications which are damaged, lost, stolen or delayed in the post;
    • Any late bank payments;
    • Any failure or inability to award a prize due to any errors or omissions in the data provided or due to any failure by the participant to update the Charity with any changes to the contact data provided;
    • Any delays or failures in any software or other systems used by the Charity or its ELM for the administration of the Lottery;
    • Any refusal by the Charity to accept an entry or the cancellation of an entry
    • Any failure to enter a Chance into the draw;
    • Any event beyond the reasonable control of the Charity or its ELM; and
    • Any loss or damage incurred by a participant in connection with their entry to the Lottery or use of any prize.
  30. The St John Ambulance Weekly Lottery is intended to be a fun way to support our charitable aims and the vital work we do. If you feel that you have a problem with gambling you should visit GamCare’s website where you can get help and advice ( www.gamcare.org.uk or contact the GamCare National Helpline on 0845 6000 133, lines open 8am until midnight).
  31. Players may also request to self-exclude from the Lottery at any time, by visiting the Lottery website ( www.stjohnambulanceweeklylottery.org.uk), in writing to St John Ambulance, 27 St John’s Lane, London, EC1M 4B, calling 020 3386 1785 or emailing info@stjohnambulanceweeklylottery.org.uk.